About
Highly dynamic and results-driven professional with over a decade of experience spanning project management, business development, and strategic operations. As a Co-founder, led comprehensive initiatives in contracting, driving revenue growth and ensuring client satisfaction. Proven expert in optimizing business processes, leading cross-functional teams, and leveraging data analytics to achieve measurable results across diverse industries including retail, operations, and B2B services, consistently exceeding organizational objectives.
Work
Tunis, Tunis, Tunisia
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Summary
Led all strategic and operational aspects of a contracting company, driving growth and ensuring client satisfaction for private and public sector projects.
Highlights
Successfully co-founded and managed a contracting company, overseeing all strategic and operational aspects from inception to current growth.
Negotiated and secured commercial contracts for multiple private and public sector projects, managing complex budgets to ensure profitability and project delivery.
Spearheaded quality assurance initiatives, enhancing service delivery and ensuring compliance with industry regulations, resulting in improved client satisfaction.
Drove business development efforts, cultivating key client relationships and expanding market reach within the contracting sector.
Remote, Remote, US
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Summary
Managed key customer accounts and developed tailored solutions, leveraging data analysis to enhance client retention and inform senior management.
Highlights
Managed a portfolio of customer accounts, crafting tailored solutions that addressed diverse needs and significantly contributed to increased client retention rates.
Analyzed complex client requirements to present compelling, value-driven propositions, optimizing service delivery and fostering long-term partnerships.
Prepared comprehensive sales forecasts and detailed performance reports for senior management, providing critical insights for strategic decision-making and operational improvements.
Tunis, Tunis, Tunisia
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Summary
Developed and executed strategic marketing plans and commercial activities, driving revenue growth and establishing lasting client relationships.
Highlights
Developed and implemented strategic marketing plans that directly contributed to measurable revenue growth for the company.
Led commercial activities, identifying new market opportunities and expanding the client base through targeted initiatives.
Negotiated key contracts, securing optimal terms and building robust, lasting client relationships that enhanced business sustainability.
Riyadh, Riyadh Province, Saudi Arabia
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Summary
Led and mentored a high-performing sales team, consistently exceeding ambitious sales targets and driving revenue growth.
Highlights
Directed a high-performing sales team, consistently exceeding monthly and quarterly sales targets by an average of 15% across two years.
Implemented effective sales strategies and training programs that enhanced team performance and customer engagement.
Monitored sales metrics and provided actionable insights to optimize sales processes and maximize revenue generation.
Doha, Doha, Qatar
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Summary
Provided comprehensive executive support to the Managing Director, optimizing business operations, sales processes, and administrative functions.
Highlights
Streamlined business operations and sales processes, enhancing efficiency and supporting key strategic initiatives for the Managing Director.
Facilitated critical contract negotiations, ensuring smooth execution and favorable terms for the organization.
Managed comprehensive administrative functions, including scheduling, correspondence, and record-keeping, to ensure seamless executive support.
Languages
Arabic
French
English
Skills
Project Management
Project Lifecycle Management, Microsoft Project, JIRA, Trello, Asana, Earned Value Management.
Business Development & Sales
Business Development, Engagement & Negotiation, Salesforce, HubSpot, Zoho, Bidding Management.
Data & Analytics
Business Analysis, Microsoft Excel, SQL, PYTHON, Data Analysis, Finances.
Office & Design Tools
Microsoft PowerPoint, Photoshop.